ANSWERS TO YOUR QUESTIONS

Shopping Information

WHAT SHIPPING METHODS ARE AVAILABLE?

Within Lagos- Delivery by Partylocks
Outside Lagos- Courier service
Outside Nigeria- Courier service

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

Within Lagos- 48 hours
Outside Lagos- 72 hours-96hours
Outside Nigeria- 7 business days

How long does it take you to process an order before it is dispatched?

24 hours after payment is confirmed.

DO YOU SHIP INTERNATIONALLY?

Yes

Where are your packages shipped from?

Packages are shipped from Lagos Nigeria

How do you price your shipping?

Shipping costs are calculated by weight.

Payment Information

WHAT PAYMENT METHODS ARE ACCEPTED?

Instore- Cash, Debit/ Credit cards
Online- Card payments

IS BUYING ON-LINE SAFE?

Yes. Buying online is safe. Our site is secured by SSL

For the bank transfer option, how long do customers have to make the payment before their order is cancelled and items returned to stock?

Thirty (30) minutes.

Orders and Returns

HOW DO I PLACE AN ORDER?

Orders can be made in the physical store: No278b Corporation drive Ikoyi Lagos or on our website.

DO I NEED AN ACCOUNT TO PLACE AN ORDER?

No, you don't need an account to place an order.

HOW CAN I CANCEL OR CHANGE MY ORDER?

Orders cannot be canceled
You can change your order within 24 hours of placing the order by reaching customer service.

WHO SHOULD I CONTACT IF I HAVE ANY ENQUIRIES?

Call customer service on 08091722553
Email info@partylocks.ng

About Us

How long have you been in business?

Started October 2011.

What makes you different from your competitors?

Convenience, delivery, variety, volume, exchange policies.

From where do you operate?

Lagos, Nigeria

Returns

Do you allow refunds for a change of mind? If so, how long do customers have to contact you?

You can change your order within 24 hours of placing the order by reaching customer service.

Loyalty points

Do you offer loyalty points or reward points?

No, we do not.

SHOPPING CART

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