ANSWERS TO YOUR QUESTIONS

Shopping Information

WHAT SHIPPING METHODS ARE AVAILABLE?

Within Lagos- Delivery by Partylocks
Outside Lagos- Courier service
Outside Nigeria- Courier service

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

Within Lagos- 48 hours
Outside Lagos- No longer than 7 business days

How long does it take you to process an order before it is dispatched?

24 hours after payment is confirmed. All order Ammendments must be made within 1hr of placing your order.

DO YOU SHIP INTERNATIONALLY?

Not at the moment

Where are your packages shipped from?

Packages are shipped from Lagos Nigeria

How do you price your shipping?

Shipping costs are calculated by distance and size of package. If order is too large for a bike delivery, customer is expected to kindly use Uber or pick up.

Payment Information

WHAT PAYMENT METHODS ARE ACCEPTED?

Instore- Cash, Debit/ Credit cards
Online- Card payments and direct bank transfer

IS BUYING ON-LINE SAFE?

Yes. Buying online is safe. Our site is secured by SSL

For the bank transfer option, how long do customers have to make the payment before their order is cancelled and items returned to stock?

Thirty (30) minutes.

Orders and Returns

HOW DO I PLACE AN ORDER?

Orders can be made in the physical store: No278b Corporation drive Ikoyi Lagos or on our website.

DO I NEED AN ACCOUNT TO PLACE AN ORDER?

No, you don't need an account to place an order.

HOW CAN I CANCEL OR CHANGE MY ORDER?

Orders can be canceled if unpaid
You can change your order within 1hour of placing the order by reaching customer service by calling or sending an email.